We currently ship in the Saudi Arabia.

For shipping outside of Saudi Arabia. please reach out to our support through our helpdesk.

Phone: +966502231167

WhatsApp: +966502231167

Email: support@zozyglam.com

You Will Receive a Shipment Confirmation Email Once Your Order Has Shipped Containing Your Tracking Number(s). the Tracking Number Will Be Active Within 24 Hours.

✅ Replacement Eligibility

• You are eligible for free replacement if the product you receive is:
  
• Incorrect
  
• Faulty or broken
  
• Damaged during delivery
  
• No replacements are provided for "change of mind."
  
  🕒 Timeframe

• Report issues within 30 days of delivery.
  
• Free replacement if reported within 7 days of delivery.
  
• After 7 days, replacement may incur a charge.
  
  🔁 Replacement Process

• Step 1: Share a clear video of the issue with our support team.
  
• If the product is confirmed faulty, choose one of the following:
  
  Option A:
  Ship the product (with original packaging & accessories) to:
  Warehouse #13, Plot #4488
  Al Sajaa Industrial, Sharjah, UAE
  ➡️ We’ll ship a replacement within 5 working days after receiving it.
  
  Option B:
  We’ll schedule a courier pickup and send a replacement within 14 working days.
  Please ensure the product is packed in its original box with all accessories.

We only provide replacement not refund

No, We Don't Charge Any Amount for Shipping. We Give Free Shipping to All of You.